NATIONAL GRID CONSUMER ADVOCACY | NATIONAL GRID

Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.

Advocates

Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie counties

Aurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence counties

Kari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington counties

Kristie Alcindor - Albany and Columbia counties

Martani DeRooy - Herkimer and Oneida counties

Victoria Homer -Chenango, Cortland, Madison, and Onondaga counties


Greene County is covered by Central Hudson Gas and Electric.

Physical Address

300 Erie Boulevard West, Syracuse, NY 13202

Hours

Monday - Friday, 8 AM - 5 PM

Application process

Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area

Fee

None

Eligibility

Individuals who are low and moderate income, elderly, have special needs, and/or disabled

Agency info

NATIONAL GRID

Provides electric and gas services to New York State customers.