Protective Services For Adults (APS) - ECDSS | Erie County - Department of Social Services at 95 Franklin Street, Room 1304

Provides a variety of specialized protective services to vulnerable adults, ages 18 and older whose condition or circumstances make them vulnerable to abuse, neglect, and exploitation by others. These services are designed to prevent or remedy the neglect, exploitation, or abuse of vulnerable adults by strengthening their capacity to function and be self-directing. Services include: homemaker services, home management, housing improvement, housekeeper chores, adult residential services, health related services, and utilities liaison.

Physical Address

95 Franklin St, Buffalo, NY 14202

Voice

(716) 858-6877

Main Phone

Fax

(716) 858-8017

Fax

Application process

Any concerned person, family member, friend, neighbor, law enforcement officer, health professional, clergy, or financial institution employee who observes an individual having difficulty in providing for their most basic needs (such as food, clothing, shelter, medical care, or personal safety) is urged to call. Individuals recognizing their own need for assistance should contact as well. All referrals accepted for an adult service assessment are evaluated for Adult Protection eligibility, regardless of the type of assistance requested by the referral source. The process usually begins with a home visit by a caseworker within three business days after receiving the referral. If the situation is considered life threatening, the home visit will be made within 24 hours.

Fee

Free.

Eligibility

Individuals 18 and older who: - are physically or mentally impaired - are no longer capable of protecting themselves from neglect, abuse, or dangerous situations - have unmet basic needs - have no one willing to assist them Service Area: Erie County.

Agency info

Erie County - Department of Social Services (ECDSS)