Financial and Income Based Services | Rochester Gas and Electric (RG&E) (Admin Site)

Offers individuals who are having difficulty paying their bills various payment arrangement options.

Physical Address

89 E Avenue, Rochester, NY 14649

Hours

Mon-Fri 8am-5pm.

Voice

800-743-1701

Life-threatening Electricity Emergency

Voice

800-743-1702

Natural Gas Emergency

Voice

800-743-2110

Customer Service

Voice

800-295-7323

24 hour self-service line.

Voice

811

Dig Safe

Fee

No fee.

Eligibility

Allegany County.

Agency info

Rochester Gas and Electric (RG&E)