Elderly Pharmaceutical Insurance Coverage (EPIC) Program

EPIC is a NYS senior prescription plan that provides supplementary drug coverage for those enrolled in Medicare Part D drug plans. EPIC provides secondary coverage for drugs covered by a member's Medicare D plan, after any Part D deductible, if they have one, is met. EPIC also covers many Part D excluded drugs. Seniors must purchase their prescriptions at a NYS pharmacy participating in EPIC. Almost all community pharmacies in NYS, as well as several mail order pharmacies in the state, participate in EPIC. Seniors can call the toll-free help line to inquire if their pharmacy is participating in EPIC.

Data provided by

211 Western New York

Physical Address

New York State Department of Health, Corning Tower, Empire State Plaza, Albany, NY 12237

Hours

Monday 8:00 AM - 5:00 PM Tuesday 8:00 AM - 5:00 PM Wednesday 8:00 AM - 5:00 PM Thursday 8:00 AM - 5:00 PM Friday 8:00 AM - 5:00 PM

Voice

(800) 332-3742

Toll Free Helpline

Voice

866-693-6667

Organ & Tissue Donation Information: 1-866-NYDONOR

Voice

800-522-5006

Growing Up Healthy Hotline

Voice

800-233-7432

HIV/AIDS General Information - Spanish

Voice

800-541-2437

HIV/AIDS General Information: 1-800-541-AIDS

Voice

800-542-2437

AIDS Drug Assistance Program

Voice

888-201-4563

Nursing Home Complaint Hotline

Voice

866-893-6772

Adult Care and Assisted Living Complaints

Voice

866-881-2809

Public Health Duty Officer Helpline

Voice

800-682-6056

Laboratory Complaints

Voice

800-663-6114

Office of Professional Medical Conduct - Complaints and Inquiries

Voice

866-807-2130

Occupational Disease & Fatality Reporting

Voice

800-962-5064

AIDS Counseling and Testing - Buffalo

Voice

800-804-5447

Hospital & Diagnostic/Treatment Center Complaints

Voice

800-698-4543

Child Health Plus: 1-800-698-4KIDS

Voice

800-458-1158

Environmental Health

Voice

716-847-4320

Long Term Care & Home Care - Buffalo

Voice

800-942-3858

Child and Adult Care Food Program

Voice

800-332-3742

EPIC - Elderly Pharmaceutical Insurance Coverage Participant Helpline

Voice

800-628-5972

Hospice Complaints

Voice

800-206-8125

Managed Care Complaints

Voice

716-847-4302

Main Phone - Buffalo Office

Voice

800-542-0424

EPIC - Elderly Pharmaceutical Insurance Coverage Fraud & Abuse Hotline

Fax

(518) 452-3576

Fax

Application process

Call the toll free Helpline listed above. The Helpline will answer questions, send out applications and other information, and resolve any problems seniors may have with the EPIC program. Seniors should complete an application and report their gross annual income from the previous calendar year. Married couples, by law, must provide joint annual income even if only one spouse is applying for EPIC.

Fee

EPIC co-pays will continue to range from $3 - $20, based on the out of pocket cost of the drug once Medicare Part D is billed. EPIC will pay the Medicare Part D drug plan premium up to the basic amount up to $72.34 per month in 2025 for those with income are $0 - $23,000 single and $0 - $29,000 married living with spouse.

Eligibility

Seniors may join if they are 65 or older, live in NYS, have an annual income up to $75,000 if single and up to $100,000 if married, and are not receiving full Medicaid benefits. A member must be enrolled in a Medicare Part D drug plan to receive EPIC benefits. Applicants can apply and enroll in EPIC at any time of the year and they will receive a Special Enrollment Period to join a Part D drug plan if they are not already enrolled. Service Area: NYS.

Languages

Russian

Yiddish

Chinese

Arabic

Bengali

English

Spanish

Haitian Creole

Italian

Korean

Polish

Service area

Genesee County, NY
Erie County, NY
Orleans County, NY
Chautauqua County, NY
Cattaraugus County, NY
Niagara County, NY
Wyoming County, NY

Agency info

New York State - Health Department