The SCIPP team services the City of Syracuse, as part of 911 diversion, by providing proactive support as well as crisis de-escalation and harm reduction services for those experiencing mental health and/or substance use emergencies, as well as connecting clients to other services/resources. SCIPP also provides training and support, including the distribution of harm reduction materials, to businesses in the City of Syracuse.

The SCIPP team is "mobile," meaning that they will come to you. SCIPP dispatch times vary from 10-30 minutes.