TEMPORARY FINANCIAL ASSISTANCE | MONROE COUNTY DEPARTMENT OF HUMAN SERVICES

* Provides emergency temporary financial assistance with paying for: Utility bills Rent* Offers benefits screening with assistance available online regarding eligibility requirements and application processes for Temporary Assistance, Food Stamps, Health Insurance, tax credits and other related programs by visiting www.mybenefits.ny.gov.

Categories

Electric Service Payment Assistance Benefits Screening Rent Payment Assistance Post Disaster Housing Assistance Internet Information Resources

Physical Address

691 Saint Paul Street, Rochester, NY 14605

Hours

M-F 8:00AM-4:00PM.

Voice

(585) 753-6477

Intake | emergency utility assistance - case is not active or pending

Voice

(585) 753-2750

Intake | emergency utility assistance - case is active

Voice

(585) 753-6960

Intake | appointment line

Voice

(585) 753-2780

Intake | emergency utility assistance - case is pending

Voice

(585) 753-6000

Main | westfall and saint paul st.

Website

https://www.monroecounty.gov/hs-assistance

[email protected]

Application process

Applications are available at both DHS locations (691 St. Paul Street and 111 Westfall Road), many community service agencies, on this website http://otda.ny.gov/programs/applications/ or can be mailed by calling the appointment line. Emergency assistance for food or rent must apply in person at 691 St. Paul Street.

Fee

No fee for service.

Eligibility

Income guidelines apply. Call or walk-in for information.

Languages

Spanish

Agency info

MONROE COUNTY DEPARTMENT OF HUMAN SERVICES

Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.