* Due to COVID-19, services are currently available by appointment only, with social distancing guidelines in place; call 716-270-4444 or email [email protected] to schedule appointment. All workshops and group events are offered virtually through WebEx; register at https://elinks.ecc.edu/onestop/. No downloading of software or apps is required for virtual participation with WebEx; call for information. * Career Coaches work with customers to create a pathway to success. Provides cost-free services to customers and businesses, including career coaching, linkages and job referrals to hiring employers, a well-equipped Resource Room and computer lab with high speed Internet access, individual and comprehensive assessments, career exploration, employment and job readiness workshops, resume preparation, job search planning, job interview preparation, Thursday networking job clubs, Individual Training Account (ITA) tuition grants for eligible customers, referrals to partner agencies, Adult Training Programs, Dislocated Worker Programs, and Trade Act Programs. Daycare and other support services may be available for qualifying individuals while they are in WIOA approved training.