Community Health Access to Addiction & Mental Healthcare Project (CHAMP)

Eligibility

New York State consumers and providers of mental healthcare and substance use disorder healthcare. Service Area: New York State.

Hours

Helpline: Monday-Friday, 9am-4pm.

(888) 614-5400

Voice - CHAMP Helpline

(716) 533-4075

Voice - WNY Field Office Phone

(716) 885-4096

Voice - WNY Field Office Fax

(800) 597-8481

Voice - OMH Customer Relations

champny.org/

Application process

Call the Helpline.

Fees

Free.

Service area

Niagara County, NY
Genesee County, NY
Cattaraugus County, NY
Erie County, NY
Wyoming County, NY
Orleans County, NY
Chautauqua County, NY

Description

The CHAMP Helpline is a free and confidential resource for New York State providers and consumers seeking assistance with accessing substance use disorder and/or mental healthcare insurance benefits. Helpline representatives assist callers with a range of issues regarding access to substance use disorder and mental healthcare issues, including helping ensure fair reimbursement of mental healthcare and substance use disorder services and fighting insurance denials of care.

Data provided by

211 Western New York

What's Here

Therapy Referrals Specialized Information and Referral Medicaid Appeals / Complaints State / Local Health Insurance Program Appeals / Complaints Substance Use Disorder Referrals

Providing organization

New York State - Office of Mental Health (OHM)