Energy and Housing Services | Rochester Gas and Electric (RG&E) (Admin Site)

Provides electric and natural gas to residents and businesses.

Data provided by

Finger Lakes Region 211

Physical Address

89 E Avenue, Rochester, NY 14649

Hours

Fees vary.

Voice

800-295-7323

24 hour self-service line.

Voice

800-743-1702

Natural Gas Emergency

Voice

800-743-2110

Customer Service

Voice

800-743-1701

Life-threatening Electricity Emergency

Voice

811

Dig Safe

Fee

Fees vary.

Eligibility

Upstate New York, including parts of Allegany County.

Service area

Allegany County, NY

Agency info

Rochester Gas and Electric (RG&E)