* Helps individuals of all ages and their caregivers find services and supports to help meet the goal of remaining in the community as independent as possible for as long as possible.* Provides callers with screening, benefits eligibility assistance, information and referral, and long-term care options counseling regarding available services and supports.* Provides assistance navigating the long-term care system and facilitate linkages to services such as home care, transportation and meals.* Provides free complete in-home assessment or evaluation of individuals needs, care plan development, community PRI assessment (screening for nursing home placement), and access to Medicaid homecare and Office for Aging programs such as caregiver support, respite and home care (EISEP).