promotes truth and accuracy in advertising and selling practices. reliability reports on area businesses, charities and general consumer information. attempts to resolve complaints through mediation and arbitration. BBB promotes an ethical marketplace where consumers and businesses. BBB has thousands of Business Profiles on local businessess. BBB works with businesses and consumers as the neutral third party for complaints and dispute resolution.Complaint form located at https://www.bbb.org/consumer-complaints/file-a-complaint/nature-of-complaint/