TAXPAYER ASSISTANCE CENTER | UNITED STATES INTERNAL REVENUE SERVICE - ROCHESTER OFFICE

* Provides personal tax help when you believe your tax issue can only be handled face-to-face. This office assists with: Account inquiries (help with letters, notices and levies on your wages or bank account) Adjustments (changes to tax account information or payments) Alien clearances (Sailing Permits) Assistance with Affordable Care Act tax provision questions for individuals Basic tax law assistance January 2 - April 18 (answers related to your individual Federal Tax Return) (Topics) Check, money order, or cash payment acceptance (Exact Change is required) Form 911, Request for Taxpayer Advocate Service Assistance Help with Form 2290, Heavy Highway Vehicle Use Tax Return (tax law & submission of tax return) Individual Taxpayer Identification Numbers and Form W-7 Multilingual assistance (over 150 languages translated) Payment arrangements Procedural inquiries Solutions to tax issues Tax forms (based on availability)

Physical Address

255 East Avenue, Rochester, NY 14604

Hours

M-F 8:30AM-4:30PM.

Voice

(800) 829-1040

Main | for individuals

Voice

(844) 545-5640

Main | appointment line

Voice

(585) 269-7307

Main | rochester office- information only

Application process

By appointment only.

Fee

No fees for service. Interest charged for late payments.

Eligibility

Filing deadline: 4/15 of each year. Extensions available.

Languages

Multilingual assistance (over 150 languages translated).

Agency info

UNITED STATES INTERNAL REVENUE SERVICE - ROCHESTER OFFICE

The United States Internal Revenue Service is a federal agency responsible for collection of all taxes.