Investigates complaints of discrimination by aggrieved individuals. Investigations of discrimination usually begin upon receipt of a complaint. The complaint may be initiated by mail, telephone, or a personal visit to the office. If the initial process reveals that a 'prima facie' (or first instance) case of discrimination has been made, a verified complaint is then accepted. A verified complaint may be filed under Nassau County Administrative Code or under New York State Human Rights Law, under a Memorandum of Understanding with the New York State Division on Human Rights. Throughout the process, every effort is made to resolve the matter through persuasion and conciliation. The Investigations Unit also conducts training sessions among county agencies and in the private sector, to promote equality of treatment and access, to all people. Contact the Investigations Unit, if you have any questions or believe that you have been the victim of unlawful discriminatory acts. Call for more detailed information.