Care & Crisis Helpline

Free and confidential 24/7 crisis helpline answered by skilled listeners. Provides a safe and non-judgmental source of support for individuals in any type of crisis. The helpline can also be reached by texting 741741. This program is a collaboration between Orleans and Genesee County's Mental Health Departments.

Data provided by

211 Western New York

Physical Address

14014 Route 31 West, Albion, NY 14411

Hours

24 hours a day, 7 days a week.

Voice

585-283-5200

Care & Crisis Helpline

Voice

585-589-7066

Administration

Voice

585-589-6395

Fax

Application process

Call 585-283-5200 or text 741741.

Fee

Free.

Eligibility

Open to all. Service Area: Genesee & Orleans Counties.

Service area

14005, NY
14098, NY
14020, NY
14411, NY
14482, NY
14557, NY
14056, NY
14040, NY
14054, NY
14476, NY
14021, NY
14125, NY
14020, NY
14479, NY
14422, NY
14036, NY
14525, NY
14411, NY
14482, NY
14470, NY
14470, NY
14058, NY
14013, NY
14013, NY
14486, NY
14477, NY
14056, NY
14103, NY
14054, NY
14036, NY
14416, NY
14125, NY
14143, NY
14429, NY
14452, NY
14571, NY

Agency info

Orleans County - Department of Mental Health