DISCOUNT TELEPHONE SERVICE - LIFELINE | NEW YORK STATE DEPARTMENT OF PUBLIC SERVICE

Government assistance program that helps income eligible customers save money on their phone bills and stay connected to emergency and community services, friends, and family.

Data provided by

211 Susquehanna UW Vestal

Physical Address

Empire State Plaza, Albany, NY 12223

Hours

Mon 8:30 am - 4:00 pm; Tue 8:30 am - 4:00 pm; Wed 8:30 am - 4:00 pm; Thu 8:30 am - 4:00 pm; Fri 8:30 am - 4:00 pm;

Voice

(800) 342-3355

Hotline | Emergency Hotline

Voice

(800) 342-3355

Hotline | Emergency Hotline

Application process

Application available online

Fee

Free/low cost

Eligibility

Anyone who qualifies for any federal assistance program or who has an income at or below 135% of federal poverty guidelines qualifies for Lifeline Discount Telephone Service.

Service area

New York

Agency info

NEW YORK STATE DEPARTMENT OF PUBLIC SERVICE

To regulate NYS gas, electric, steam and water utilities. To provide information on programs and protection for utilities consumers.