RTS ACCESS | ROCHESTER-GENESEE REGIONAL TRANSPORTATION AUTHORITY

* Provides a bus service for those with disabilities. Lift-equipped. Curb to curb. Drivers may not leave vehicle or carry packages. No restrictions on types of rides.

Data provided by

211 Life Line Finger Lakes

Physical Address

1372 E Main Street, Rochester, NY 14609

Hours

Bus service available: M-F 5:00AM-12:30AM. SU-SA 5:30AM-12:30AM. Scheduling: M-F 8:00AM-5:00PM. SA-SU 8:00AM-1:00PM.

Voice

(585) 654-0618

Intake | Application Request Line

Voice

(585) 224-8330

Main | Lost Items

Voice

(585) 224-8330

Main | To Cancel a Ride

Voice

(585) 654-0675

After Hours | 5:00PM-1:00AM and 4:00AM-8:00AM

Application process

To acquire a ride: Provide from 24 hours up to 7 days advanced notice Schedule online at https://rtsaccessriderequest.myrts.com/#/auth/signinregister. To cancel rides: Leave a message on the tape provided.

Fee

Fare varies. Call for information.

Eligibility

Disabled. Must qualify under American Disability Act. Application must be processed and approved before transportation is provided.

Languages

American Sign Language, Spanish

Service area

Monroe County, New York

Agency info

ROCHESTER-GENESEE REGIONAL TRANSPORTATION AUTHORITY

RGRTA oversees public transportation in Monroe, Genesee, Livingston, Orleans, Ontario, Wayne, Wyoming and Seneca counties. RGRTA also serves as the host agency to a planning organization known as the Genesee Transportation Council.