Provides school-age children, adolescents, and parents with immediate and confidential support and problem solving assistance for problems of every day living. Callers who talk of suicide, depression, drug and/or alcohol use/abuse receive assessment and linkage to appropriate agencies and community services. Specially trained counselors assist young callers to deal effectively with the many changes, frustrations, pressures, and decisions of the day to day experience of growing up. Also assists parents in dealing more effectively with the increasing stress and demands of raising children.